Dispute Resolution

If you are involved in a dispute or disagreement at work, whether it involves individuals, groups of people, or the whole workforce, the Labour Relations Agency can help try to resolve it. Our aim is for you to reach an acceptable solution without having to go through any kind of court hearing, such as an industrial tribunal. We can advise on ways of managing conflict and dealing with disputes or act as a neutral third party. All our services are voluntary, confidential and free of charge.

  • Resolving Disputes
  • Conciliation & Arbitration Services
  • Telephone Enquiry Point

    The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.

    The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

    While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.

    028 9032 1442
    Monday - Friday 9.00am to 5.00pm
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