An employee who believes that they have been treated less favourably on, for example, the grounds of their gender, race, or because they are employed on a part-time or fixed term contract, must compare themselves to another employee who they believe have not been treated in the same less favourable way as them – a ‘Comparable Employee’. The comparator must be employed in the same organisation and may be an existing or previous employee or in some cases may be hypothetical.
The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.
The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.
While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.