Is an agreement made between a Trade Union and an Employer (or Employers Association) about employment matters that the Trade Union can negotiate with the employer on, for example, pay, hours and holidays. The Written Statement of Employment Particulars must set out what (if any) collective agreements apply to an individual’s employment.
The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.
The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.
While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.