Certification Officer

The Certification Officer is responsible for:

  • maintaining a list of trade unions and employers' associations
  • receiving and scrutinising annual returns from trade unions and employers' associations
  • determining complaints concerning trade union elections,  certain other ballots and breaches of trade union rules
  • ensuring observance of statutory requirements governing  mergers between trade unions and between employers' associations
  • overseeing the political funds and the finances of trade unions  and employers associations
  • certifying the independence of trade unions
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Telephone Enquiry Point

The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.

The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.

028 9032 1442
Monday - Friday 9.00am to 5.00pm
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