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Bargaining Unit

Refers to a particular group or category of workers for whom a Trade Union seeks recognition to conduct collective bargaining on behalf of in relation to pay, hours and holidays. The bargaining unit will usually be clearly stated in a Recognition Agreement. 

Telephone Enquiry Point

The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.

The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.

028 9032 1442
Monday - Friday 9.00am to 5.00pm
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