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Apprenticeship

A type of employment contract in which an apprentice is engaged to undertake a course of training and learning in order to practice a skilled trade or profession.  Generally the contract of apprenticeship will be for a fixed period of time and cannot usually be terminated unless on grounds of very serious misconduct.  Apprenticeships are available in a number of different areas, e.g. construction, engineering, hairdressing etc

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Telephone Enquiry Point

The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.

The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.

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