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Annualised Hours

Annualised Hours is a type of working pattern in which an employee is contracted to work a set number of hours over, for example, a year and the actual number of hours worked from week to week varies to meet organisational demands.  However, the employee will normally be paid the same weekly or monthly salary regardless of the hours worked in the previous pay period.

Telephone Enquiry Point

The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.

The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.

03300 555 300
Monday - Friday 9.00am to 5.00pm
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