ACAS (Advisory, Conciliation and Arbitration Service) aims to improve organisations and working life through better employment relations. ACAS provides up-to-date information, independent advice, training and works with employers and employees to solve problems and improve performance. It has approximately 730 staff based in 11 main regional centres throughout England, Scotland and Wales with a head office in London.Other Links:
The Agency’s Enquiry Point is available to employers, employees, trade unions and others. Enquiry Point advisors provide information and advice on a wide range of employment matters. The Enquiry Point is also an important contact point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.
The Enquiry Point provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.
While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.