Absence is an important factor affecting relationships at work. High levels of absence can cause serious problems for both large and small organisations.
Dealing effectively with absence calls for a continuous and coordinated effort by HR managers, line managers, including first-line supervisors, and worker representatives.
High absence can often be a symptom of workers' dissatisfaction with their jobs. Sound, fair and consistent policies and procedures can provide a framework within which absence problems can be better handled.
Publications - Advice on managing sickness absence
Self help guide - Preparing an absence notification and certification procedure