• Early Conciliation

    The Labour Relations Agency provides an Early Conciliation service following a change in NI employment law which took effect on 27 January 2020.  This service helps to resolve workplace disputes in a legally binding way, without the need to take a case to the Industrial or Fair Employment Tribunal. Click below for more information or to make an Early Conciliation notification.

     

  • Employment Document Toolkit

    Once you are registered you can unlock our free core employment guides to help you build documents, policies and procedures for your own organisation.

  • Hybrid Working Podcast

    Hybrid working is one of the biggest drivers of change for organisations in the UK and Ireland. We are joined by leading HR practitioner, thinker and author, Gary Cookson and Ana Desmond, Senior Economist at the University of Ulster, and co-author of recent research "Is remote working, working?", to discuss how organisations should approach the topic, and ways they can get it working for them.       

  • Events - How to Register - Demo Video

    This short video provides step-by-step instructions on how to register for an event on our website.

Contractor or Worker

Your rights differ depending on whether you are a contractor or a worker.

Find out what you're entitled to.

Latest News

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Popular tools and resources

  • Four Day Working Week Podcast

    Four day working week

    In the fourth podcast in the "Challenging Workplaces" series, we discuss the four day week, and whether it might be time to reassess the traditional Monday to Friday working pattern in the modern workplace.

    Last modified: 04 July 2023
  • Employment Document Toolkit - How to Register - Demo Video

    Toolkit

    This video provides step by step instructions on how to sign up to our new, free, online employment document toolkit.

    Last modified: 15 September 2022
  • Practical Guide to Hybrid Working - LRA - October 2021

    This practical guide offers support to those considering introducing hybrid working in their organisations.  It sets out the key considerations and offers a sample policy.  Free to download.

    Last modified: 27 January 2022
  • Basic employment rights at a glance

    Toolkit
    Last modified: 27 August 2019

About the Labour Relations Agency

We provide an impartial and confidential employment relations service to those engaged in industry, commerce and the public services. Our services include the provision of advice on good employment practices and assistance with the development and implementation of employment policies and procedures. We are also active in resolving disputes through our conciliation, mediation and arbitration services.

When people contact the Labour Relations Agency it is quite often because things are not going well in the workplace and this can be upsetting and, at times, emotional. We are here to help by listening, giving non-directive advice or whichever service we can provide in a free, impartial and independent manner. Whilst our staff are trained to handle difficult calls and callers in an understanding and empathetic way, we cannot tolerate our staff being subjected to any form of verbal abuse, bullying or harassment.

When a customer’s behaviour crosses the threshold from being upset to becoming abusive, we have advised our staff to follow an operational guideline to get them out of harm’s way and away from the abusive caller. Work can be hard enough without taking it out on someone who is here to help if they can, so please respect our staff.