Given the ongoing threat to public health posed by Covid-19 (Coronavirus), we have regrettably had to make a number of changes to the services provided by the Labour Relations Agency.
These changes are to protect the health and wellbeing of our staff and their families, and our customers. We also want to ensure that we continue to deliver those services that are of most importance to our customers at this critical time.
Therefore, the Agency will be conducting no face to face meetings with customers. We will endeavour to hold meetings by alternative means such as video conferencing or teleconference. Our staff will, in general, be working remotely and our offices are closed to visitors.
This means that our arbitration, independent appeals and mediation services are suspended for the time being – scheduled hearings and meetings are cancelled and will be rearranged when circumstances allow. No new bookings for these services will be accepted until further notice. Our programme of public and in-company seminars and workshops has also been postponed for the time being.
Workplace Information Service
The Workplace Information Service, which provides information to employers and employees about employment matters – this service is available by telephoning 03300 555 300, or visit the information pages on this site.
Early conciliation and employer-led conciliation
Further information on these services, and how to access them, is available here. These services will not, however, be delivered face to face.
Emergency Volunteering Leave
A new, temporary, statutory right is available for eligible workers to take Emergency Volunteering Leave to help the Health and Social Care system in response to the Coronavirus outbreak.
The number of cases of Coronavirus in Northern Ireland continues to rise. It is important that businesses and workers know what their rights and responsibilities are when it comes to protecting staff and themselves from the spread of the virus.
This document provides some key facts (what we know as of 28 March) about the CJRS, information about how to access the scheme, and a sample furlough letter.
This document provides an update on how we are managing our Collective Conciliation Service due to the coronavirus threat.
In line with existing public health advice and the Agency’s consequent decision to halt all face-to-face contact between staff and service users it has been necessary to rethink the practical arrangements governing delivery of a number of the Agency’s services including the Employer-Led (Non-ET) Conciliation Service.
From time to time employers may experience a temporary shortage of work and it may be necessary to lay-off all or some of their employees in order to preserve long term employment security. If temporary lay-off is being considered there are important aspects of employment and contract law to take into account.
At this time we believe our approach to the threat is proportionate, but this may change depending on public health advice and the impact of the virus on our staff.
All Agency staff can continue to be contacted via email or via our main telephone number 03300 552 220.
About the Labour Relations Agency
We provide an impartial and confidential employment relations service to those engaged in industry, commerce and the public services. Our services include the provision of advice on good employment practices and assistance with the development and implementation of employment policies and procedures. We are also active in resolving disputes through our conciliation, mediation and arbitration services.