COVID-19 Update

Given the ongoing threat to public health posed by Covid-19 (Coronavirus), we have regrettably had to make a number of changes to the services provided by the Labour Relations Agency.

These changes are to protect the health and wellbeing of our staff and their families, and our customers.  We also want to ensure that we continue to deliver those services that are of most importance to our customers at this critical time.

Therefore, the Agency will be conducting no face to face meetings with customers.  We will endeavour to hold meetings by alternative means such as video conferencing or teleconference.  Our staff will, in general, be working remotely and our offices are closed to visitors.

This means that our arbitration, independent appeals and mediation services are suspended for the time being – scheduled hearings and meetings are cancelled and will be rearranged when circumstances allow.  No new bookings for these services will be accepted until further notice. Our programme of public and in-company seminars and workshops has also been postponed for the time being.


Priority services

  • Employees

    Workplace Information Service

    The Workplace Information Service, which provides information to employers and employees about employment matters – this service is available by telephoning 03300 555 300, or visit the information pages on this site.

  • Employers

    Early conciliation and employer-led conciliation

    Further information on these services, and how to access them, is available here. These services will not, however, be delivered face to face.

Latest News

Minister Diane Dodds proposes relaxation of rules on annual leave entitlement

Economy Minister Diane Dodds has proposed to amend legislation to allow workers in Northern Ireland unable to take holiday leave as a result of the COVID-19 outbreak to carry over their annual leave to the next two leave years.

Emergency Volunteering Leave

A new, temporary, statutory right is available for eligible workers to take Emergency Volunteering Leave to help the Health and Social Care system in response to the Coronavirus outbreak.


Key resources

Our approach

At this time we believe our approach to the threat is proportionate, but this may change depending on public health advice and the impact of the virus on our staff.

All Agency staff can continue to be contacted via email or via our main telephone number 03300 552 220.

About the Labour Relations Agency

We provide an impartial and confidential employment relations service to those engaged in industry, commerce and the public services. Our services include the provision of advice on good employment practices and assistance with the development and implementation of employment policies and procedures. We are also active in resolving disputes through our conciliation, mediation and arbitration services.