Mediation works by using a neutral Labour Relations Agency mediator to assist parties involved in a workplace conflict or dispute to reach a satisfactory solution to workplace disputes that both sides are able to agree to.
We do not impose a solution or make judgements on the rights or wrongs of the issues in dispute; we simply try to help you settle your differences on your own terms.
This booklet explains how we can help.
Further information and help
If you require further information or help with this publication please contact us.