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Advice on managing absence from work

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September 2007

Absence from work is a problem for many organisations and can affect productivity, morale and flexibility. It can also be a burden on management time and a significant cost to the organisation through down time (that is time when machinery is not being used), sickness payments, paying temporary replacement staff and overtime payments to cover absent employees.

This guide focuses on unauthorised absence and certified and uncertified sickness absence and

  • looks at the different types of absence;
  • examines methods of measuring absence;
  • suggests techniques for handling absence; and
  • outlines what should be included in an absence management policy

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