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Helpline

A telephone upgrade will be taking place on 29th December 2011.This may result in some disruption to the helpline service between 1 -3pm on that day. You may find the information you require on other parts of the website.

The Agency’s Helpline is available to employers, employees, trade unions and others.  The Helpline advisors provide information and advice on a wide range of employment matters.  The Helpline is also an important point for identifying circumstances, or clients, who would benefit from being referred to other Agency services.

The Helpline provides clear, confidential, independent and impartial advice to assist the caller in resolving issues in the workplace.

While the advisors cannot provide a legal opinion they can help callers gain a better understanding of their rights and responsibilities as well as identifying possible options to help resolve their issues.  

Helpline number: – 028 9032 1442

Monday - Friday            9.00am to 5.00pm