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The Agency's Commitment

Good employment relations are critical for maintaining the effectiveness of organisations and enhancing the quality of working life. The Agency is committed to improving employment relations in Northern Ireland by:

  • promoting and supporting the use of good employment practice;
  • providing impartial advice and assistance on employment relations and employment policies and procedures;
  • publishing Codes of Practice;
  • encouraging employee involvement;
  • seeking the avoidance and resolution of employment disputes by agreement through conciliation, mediation or arbitration;
  • supporting research and promoting a wider knowledge of Northern Ireland's employment relations systems.